Fortis Therapy - John McHale - ActionCOACH

BEFA 2019 Award Winner – Best Service Based Award

 

Once we started working with Alexis, she realised very quickly that in order to get to where she knew Fortis could get to, she had to start ‘letting go’ and working ‘ON’ her business, rather than ‘IN’ it.

In the beginning…

A world class service, but it was only being delivered to a handful of people!

When we first started working with Alexis and the team at Fortis in July 2018, we realised they had something very special. Their reason for doing what they do is immensely powerful – as is there absolute drive and desire to ensure EVERY person has access to a ‘Gold’ standard of professional help in the world of therapy.

The stumbling block was that Alexis and the team were working incredibly hard and, regardless of what they tried to do, just seemed to be treading water. There was no growth being achieved in terms of numbers of people who were accessing their services. In essence, they had a world class service, but it was only being delivered to a handful of people.

Now a multi-award-winning business

North Lincs Business Awards 2019

The Tilletts Business Woman of the Year Award – Runner up – Alexis Powell-Howard, Fortis Group
The Pepperells Innovation Award – Runner up – Fortis Group

The UK Small Awards 2019

Small Business of the Year Award – Winner, Fortis Group
At Your Service Award – Winner, Fortis Group

Business Excellence Forum 2019

Best Service Based Business – Winner, Fortis Group
CEO of the Year – Runner Up, Alexis Powell-Howard, Fortis Group

The Coach’s Perspective

Working’ ON’ the business, rather than ‘IN’ it.

Once we started working with Alexis, she realised very quickly that in order to get to where she knew Fortis could get to, she had to start ‘getting out of her own way.’  If Fortis really was to become the regional – if not national – multi-awarded Therapy and Training Business that everyone needed, Alexis had to start working ‘ON’ her business, rather than ‘IN’ it.

It is way too simple to say that this was the only change that made everything different – far from it. From Strategic Planning, to Succession Planning, to Business Planning, Alexis started to structure the business to allow her to get the right people in the right places. It also allowed her to start stepping back and really driving the business from a strategic perspective, rather than the tactical day to day running she was involved in previously.

Alexis and the team have a fabulous future in front of them. Their impact on the community is immense because of what they do and how they do it. They are now reaching more and more people every month. They are now a multi-award winning business – including Best Overall Small Business in the UK – which just confirms what we saw when we first started working with them.

 

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