400% increase in turnover

Tilletts Clothing
The story so far…
Tilletts are a fast fashion ladies clothing business. Before working with John as their ActionCOACH, they were at capacity, all working hard but without any clear direction.

They couldn’t take holidays together and just couldn’t get away from doing the work in the business.
After working since January 2016 with John, their ActionCOACH, they have processes, systems and the team in place to manage and deliver the work – as well as a 400% increase in turnover since starting.

The result – they have a multi-award-winning business, more holidays than before and their family life has improved.

Prefer to read the detail?
Before working with John, we were at full capacity but didn’t have a clear direction. We were ‘running around like headless chickens.’ John helped us focus our minds and made us think about what we were doing and where we were going.
We were sceptical at first and even avoided his call, but once we started to work with him we were hooked. ActionCOACH planning from the first day focused our minds on the right things in the right order to progress the business forward.

We looked at systemisation from order through to dispatch.  We used the ‘5 Ways Model’ to look at profitability, specifically on Lead Generation.  With in 10 months we had increased our email database from 2500, to 13,000.  The organisation, systems, plans that were put in place from early doors, bore fruit almost instantaneously. We are accountable for our actions each week and this drives you on and keeps you motivated. As a result we are now spending more time working on the business instead of in the business

The benefits to us have been:

• more free time
• more holidays than previously
• family life has improved
• We are more confident, more focused, better planned and with a better structure.

Don’t hesitate – go for it!
Now a multi-award winning business

National Awards 2019
UK Boutique Awards – Winner – Best Social Media Channel
Business Excellence Forum 2019
Best Overall Business – Winner, Tilletts Clothing
Best Customer Service – Runner Up, Tilletts Clothing
Best Marketing Campaign – Runner Up, Tilletts Clothing
Best Retailer – Runner Up, Tilletts Clothing
National Business Woman of the Year Awards 2018
Most Inspirational Business Woman of the Year 2018 – Winner, Melanie Tillett
Best Small Business of the Year – Runner Up, Tilletts Clothing
Business Excellence Forum 2018
Best retailer – Winner, Tilletts Clothing
Best Marketing Campaign – Runner Up, Tilletts Clothing
Best Retailer – Runner Up, Tilletts Clothing
Best Overall Business – Runner Up, Tilletts Clothing
North Lincs Business Awards 2018
Business Growth Award – Winner, Tilletts Clothing
Lincolnshire Tourism Awards 2018
Best retailer – Winner, Tilletts Clothing